How will my order be delivered to me?

Your order will reach you within 7 days as a maximum and 2 days as a minimum.
Depending on your location, the sites can be divided as follows:
Cairo and Giza two days
Lower Egypt governorates 4 days
Upper Egypt governorates 5 days
Border provinces 7 days.
What do I need to know?

We are transforming our passion for beauty into a thriving online store. We hope you enjoy it as much as we enjoy presenting it to you. Welcome to Tulip, the number one source for all skin care products. We are committed to providing you with the best products in the industry, with an emphasis on reliability and customer service. Founded in 2000, Tulip has come a long way since its beginnings on social media. To transfer the idea of ​​cosmetic care with natural products and establish Tulip as a recognized brand, so that we reach today being one of the most reliable companies in Egypt for personal care products, and we are now serving customers all over Egypt, and we are glad that we are able to transform our passion into our own website. We hope you enjoy our products as much as we enjoy providing them to you. If you have any inquiries or comments, please do not hesitate to contact us.
How will I know if order is placed successfully?

You will receive a message via the e-mail that you entered, and you will receive another message on your phone number registered in the order.
How do I check the status of my order?

We will keep you informed of all the steps of the order, from preparation and preparation to the arrival of shipment and then to you at home. You will receive a message via the e-mail you entered, and you will receive another message on your phone number registered in the order.
Can I cancel my order?

If you do not receive a message, whether by email or phone number, about shipping the order.. In that case, you can alternate and change as you wish, but if the order is shipped, you will pay an additional shipping cost only
Do you allow exchanges?

If you do not receive a message, whether by email or phone number, about shipping the order.. In that case, you can alternate and change as you wish, but if the order is shipped, you will pay an additional shipping cost when exchanging the product
What are the shipping charges?

Shipping cost varies depending on your location, locations can be divided as follows: Cairo and Giza 40 EGP Lower Egypt Governorates 55 EGP Upper Egypt governorates 65 EGP Border provinces 100 EGP
My product arrived but damaged. what should we do?

When your order arrives, please inspect the package for any damage that may have occurred during shipping. It is normal for some wear to appear in the shipping carton, however, if the item(s) is damaged in your shipment, please keep the box, packing materials and items inside, photograph them very carefully and contact us immediately